A: After placing an order on Crutch Gear, you'll receive a confirmation email with your order number, items, billing, and shipping info, and delivery estimate. This email confirms your order is processed and being prepared. Customers who have created an account can log in and view their personal dashboard. If you don't get it, check your spam/junk folder or contact customer support.

A: At Crutch Gaming & Gear, we use a third-party print-to-order service to ensure each product is custom-made with care. The printing process typically takes between 2 to 7 business days. After printing, shipping usually requires an additional 4 to 8 days, depending on your location. Overall, you can expect to receive your order within approximately 6 to 15 business days. For the most accurate and detailed information regarding shipping options and timelines, please refer to our Shipping Policy on the website.

A: To maintain the quality and longevity of your Crutch Gaming & Gear shirts and hoodies, we recommend machine washing them cold and inside out. This helps preserve the colors and printed designs. Avoid using harsh chemicals or bleach, as they can damage the fabric and prints. Instead of using a dryer, air-drying your apparel is best to prevent shrinkage and maintain shape. Additionally, never iron directly over the printed areas to avoid damaging the design. Following these care instructions will keep your gear looking great while supporting your active lifestyle.